Privacy Policy

1. Information we collect

• Account data such as name, email, verification state, login provider, and security/session records.
• Capability-profile data such as company name, website, team size, languages, genres, service capabilities, exclusions, and submitted portfolio or profile links.
• Subscription and delivery records such as selected plan, provider references, billing status, entitlement periods, briefs sent, and feedback.
• Messages you send to support or contact addresses.
• Basic technical and usage records needed for security, reliability, and—only when configured—site analytics.

2. How we use information

• Authenticate accounts and prevent unauthorized access.
• Verify the reasonable relationship between an applicant and submitted public work.
• Match opportunity signals to a team's capabilities and prepare requested deliveries.
• Process subscriptions, refunds, support, and service communications.
• Detect fraud, duplicate free-sample claims, abuse, and payment disputes.
• Improve matching quality and comply with legal, tax, accounting, and security obligations.

3. Verification and automated assistance

We may use automated tools, including AI-assisted extraction and classification, to organize public-source evidence and estimate fit. Material profile approval and outbound delivery decisions remain subject to human review. Do not submit confidential client material as portfolio evidence unless you are authorized to do so.

4. Service providers and disclosure

We share only the information reasonably required for providers to perform their function.

• Creem for checkout, subscription, tax/payment administration, fraud review, and refunds; Waffo only if it is offered as a checkout option in the future.
• Hosting and database providers for application operation and storage.
• Email providers for verification, password reset, transactional notices, and requested delivery.
• Google when you choose Google sign-in, and analytics providers only when those integrations are enabled.
• Authorities, advisers, or counterparties when reasonably necessary to comply with law, protect users, investigate fraud, or complete a legitimate business transfer.

5. Retention and security

We retain account and delivery information while the account is active and afterward only as reasonably needed for support, fraud prevention, tax/accounting, legal claims, and service integrity. Retention periods vary by record and applicable law.

We use access controls, authenticated sessions, transport encryption, restricted secrets, and payment-provider checkout so GameLoc Signal does not store full card details. No online system can promise absolute security.

6. International processing

Our providers and customers may be located in different countries. Information may therefore be processed outside your country, subject to provider safeguards and applicable data-transfer requirements.

7. Your choices and rights

• Update your account and capability profile, noting that material changes trigger re-verification.
• Request access, correction, deletion, restriction, or a copy of relevant personal information where applicable law provides that right.
• Cancel service emails that are optional; essential account, security, billing, and active delivery messages may still be sent.
• Contact hello@gamelocsignal.com for a privacy request. We may verify identity before acting and may retain records that law or legitimate fraud/accounting needs require.

8. Children, changes, and contact

The service is intended for business users and is not directed to children under 18. We may update this policy as the service or law changes and will post the effective date. Privacy questions can be sent to hello@gamelocsignal.com.